Customer Ratings & Reviews

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

The best GEEK SCUAD service I ever get in my life.

When I bought a new 55" TV I got this 5 year protection plan because it was offered at a good price (and included delivery and setup) and because my 2011 TV (same price range TV) went out after only 4 years..and on which I did not have a protection plan. So far I have not had to use my protection plan but better to be safe than sorry.

Purchased for an LG CX 65”. An absolute must for OLED tvs. Had to swap the tv out 3 times and each time was a breeze for the manufacture warranty. Have talked with geek squad multiple times and they assure if i have any future problems, it’ll be just the same.

Great protection plans. Affordable and I hope that I don't need to use the service. Keep up the great customer service. Much appreciated. Tricia D.

Haven't taken a warranty out in several years. Awesome to have just in case something goes wrong with new items.

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

Awesome customer service, made purchasing the tv so easy and quick!

This tv is amazing! It optimizes my gaming experience! The guys at Best Buy are professional and will recommend the right product)

Geek Squad product protection plans are a MUST! It's great having the this plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

I bought the 5 year protection plan and hope I never have to use it for my Sony tv but just in case the geek squad protection plan is as good as it gets from Best Buy.

Geek Squad is great, making an appt is not easy and it was canceled twice, there is no way to just get a new appt time, also language barrier is a problem. But actual techs were prompt, knowledgeable, helpful, thanks to Paul and company!

I had no problem getting 5-year protection via phone. The individual was so helpful, attentive and answered all of our questions. It was the easiest purchase ever. Thank you

They cleaned up everything after they were done no fuss just hard work

There shouldn’t be a $200.00 installation fee and should be set up to use 1 remote for the price of the tv”

Geek squad is the way to go for all purchases made at Best Buy. Now I know your probably thinking well it's a scam and my product has a manufacturer warranty.... Well that's true but the keyword is manufacturers. They only cover thing typically associated with their parts or process. Typically only for 1 year. Like the title says NO BRAINER

I used to avoid the Geek Squad or any insurance protection on devices but now since I have protected almost everything I buy now. It is safer to pay a few extra dollars then to pay a full price to have it fixed or be purchased again. I recommend this product with BestBuy!!

Highly recommended you never know when you may need tos service and to have the piece of mind is worth it to us

The geek squad is always important to me because I am technically challenged. I have it on almost everything i purchase from Best Buy.

I have used Geek Squad in the past while not actually paying for the service. They have always helped me and with today's technology, I decided I should pay for this service to have like you would with any insurance. I think if anything goes wrong with my t.v. I bought this for, it would be a necessity to have. Great customer service and well worth it.