Customer Ratings & Reviews

Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.

Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

This warranty totally worth it. We have yesterday in the past and we don’t regret it.

Got this 55” tv on deal of the day and I gotta say it has a way nicer picture than my previous 65” tv. Sony Oled has never disappointed me. Can’t wait to get my hands on a much bigger one.

Awesome service by the geek squad. Great to have because you never know when you will need it.

When making a major purchase I thought it was a good idea to have the geek squad warranty as well since the geek squad service has been so reliable I think I was a good idea to have the warranty also I'm very happy with Best buy and The geek squad team

Great service just in case anything happens to my Samsung I will continue to keep purchasing from Best Buy the best products!

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

Protection plans are an absolute must and they have actually saved me when things go wrong from having an expensive paperweight.

Geek Squad was so great and their service is amazing

AWESOME CUSTOMER SERVICE. THANK YOU FOR YOUR HARD WORK.

The service Geek squad has provided has been great, they have been helpful for us every time we need their expertise. As a Geek squad member, we also save money.

Is a very good product to protect my investments..

Geek squad is the best service provider with quick response on complaints

Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.

Great manager in Geek Squad Manager support. She went beyond to help us out

Very good I like it Fast delivery and good job!!!

Added protection for tour TV should something go wrong with it. I purchased the 5 year plan. A dollar a,day! Great price!

Good good good good good good good good good gooood

The tv we bought did not work at all after trying for hours. We called Geek Squad and they came out the next week and are ordering a part for the TV and will come back to install it. The guys were fast and very friendly.