Customer Ratings & Reviews

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

Geek squad stands by their warranty. Will never by another electronic device without getting geek squad protection

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

We had purchased a 4-year but raised it to 5 years. And I hope I am saying that correctly! We have already had a young man come out and he was a great repressive for your company. Helpful.

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

Geek Squad has been great so far. Smart techs, great service, very trustworthy and knowledgeable. Highly recommended.

I'm so happy I purchased the warranty. The Geek Squad is the best. I had a issue with my 75 inch TV and they was willing to help and they fixed the issue right over the phone. Quick and easy process.

The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back

I'm thankful that I don't have to worry for several years that my TV is gonna break down. My previous TV died just a little over a year, and of course I didn't get the warranty that time! Learned my lesson.

so far there good they there when u need help will walk you though trying fix it

Got this warranty at a good price along with my tv purchase. Haven't had any problems so therefore I haven't used it. But from what I read it sounds lije it should be easy to file a claim.

I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

I bought a 55inch Hisense TV after the Vizio 65 inch TV broke. The Geek Squad came to the rescue.

Nice to have the piece of mind incase something happens and the delivered

Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

I purchased the protection for my TV and I am glad I did, Geek has a great reputation and I know my product will be protected if needed. I have purchased a Geek refurbished product and it worked great.

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

Geek squad has been such a help!! Wish i had gotten it sooner.. best buy has yet to let me down!

The purchase price of my TV was so good that I was concerned about the quality. This coverage gave me peace of mind and eliminated my concerns because I know if any problem arises it'll be taken care of and the cost of a protection is very competitive.

the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V