Customer Ratings & Reviews

Best of all warrenties I researched. Very comprehensive although expensive for the 5 yrs.

I wouldn't ever want to be without the Geek Squad. They make it so easy to take care of any issues. You invest a lot of money so add a little more protection on your hard earned money.

[Employee of bestbuy] I always use Geek Squad and always rely on it. So good.

It's reassuring to have the protection for 5 years if anything happens.

When I bought my 50 inch Toshiba approximately 5-6 years ago I purchased the Geek Squad extended warranty. I don't normally purchase these warranty because most times it is just as cheap to buy a new replacement. I forgot about purchasing the warranty. At about 4 years I started noticing wide darker bands of color running from side to side along the top, bottom, and through the middle of the TV. I went to my Best Buy account on line to see how old the TV was and then found out I had the extended warranty. Originally Geek Squad was going to replace the entire panel but, the TV was no longer being produced. I was given a code and told to bring the TV to my local Best Buy and everything would be taken care of. Best Buy refunded me the entire purchase price of the TV including the sales tax. With that I was able to purchase a larger TV and yes I did purchase a Geek Squad extended warranty for the new TV. Unlike most places fortunately I didn't need the original purchase receipt. One of the smartest decisions I have made as far as extended warranties goes.

It is always a gamble purchasing protection plans. However, Best Buy provides the best backing of products they sell and well worth the additional minimal investment.

Great service,service,service,service,service,service

I always get this added on. It takes care of making sure your items are safe.

Amazing warranty replacement plan. However if you could speak to someone who spoke English that would be great. These people overseas kept screwing up things until I got to speak to someone state side that took care and fixed everything

I highly recommend purchasing the Geek Squad warranty for all electronic devices. If they can't fix it, they will replace it. It's a win for the price. Buy the warranty when you shop at Best Buy!

All the best I like Best Buy products all the best

The Geek Squad technicians are exemplary. Their knowledge is awesome and are always willing to assist.

I bought this for my daughter and her fiancé to cover her new TV. I’m going to count on this to identify the problem with this new TV which created three spots across the screen.

Its a protection plan for your TV. Recently had to put it to use when mine randomly died. Told them what happened, they printed a receipt and I went and grabbed a new one completely painless!

[Employee of bestbuy] Always get Geek Squad. It is the best. So so good!

This was an easy add on for me. I do not have to worry about the lifespan of the TV and will be supported if anything were to occur. I am not tech savvy so appreciate the protection.

A secure feeling to know the Geek Squad is available should I need advice or help.

It’s good to have the right product for the right price

As always best buy prices on their TV with a great service plan is the best I've seen out of all the other electronic stores. Product plan with geek squad is like true family

Amazing product, very lightweight and easy to use. It fit perfectly on my wall and I had no trouble installing it myself. Thank you! Best Buy for offering such good products at such affordable prices