Customer Ratings & Reviews

this might be good if something goes wrong...hope we don't need it. This was purchased because I made a mistake elsewhere and didn't purchase a plan. Then when needed didn't have it.

Geek squad is awesome. Showed up and showed out Good Job

Easy to clean... Easy to set time &temp... Easy to use.

The Squad is just tremendous. Had one TV go out, and they replaced it no questions asked. Great Service

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

I liked, very happy, I have no complaints about my purchase, really very happy

I liked, very happy, I have no complaints about my purchase, really very happy

The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.

the truth is that in the long time I've been buying in electronics stores Best Buy is the best

My Grandson tv is well protection with the geek squad service warranty. Great suggestion by geek saleman.. thank so much.

I had an LG tv before and didn't buy the protection and when it was still under warranty it would have been so much easier if I had purchased the protection. I totally believe in it and my friends have told me also how good it is too.

Very good and I referred to everybody I know and y’all are very good

I purchased a televison and of course I had to also purchase the 5 Year Geek Squad Protection Plan. It gives me peace of mind that if I were to have any problems at all with my tv I can count on Geek Squad repairing or replacing my product.

This TV has been a great purchase! The split screen is amazing! And the quality is great! 10/10

Amazing crew, plenty of knowledge about the products, excellent job

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.

I always buy the GSP to protect my purchase. It gives me peace of mind

I always buy the GSP to protect my purchase. It gives me peace of mind