Customer Ratings & Reviews

A excellent way to secure my led tv and most of all the price.

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.

We havent had to use it yet but its nice knowing we have protection on our investment.

Five year protection is really good for what it is Best Buy have some great protection deals

If you have kids I would suggest you make this purchase

It's always great to have the protection needed for higher value products

I love the extra feeling of security, knowing my product is covered!

Bought extra protection for a Samsung OLED TV and hope I don't need to use it

Glad to have this warranty just in case something happens w/ our new tv.

The thought of not having peace of mind is crazy. I value this type of support.

Works very well no problems whatsoever and gets immediate attention

Highly recommend it just in case anything happens, my last tv just stop working, lucky it was still under manufacture warranty

The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best

Forgot to get protection with last laptop, and I did this time.

You can never go wrong with geek squad. Ive akways used it and they dont mess around. They get things done fast.

Protects my TV for 5 years, that's longer than I'll probably even have the TV!

Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.

Geek Squad protection is FOUL...!!!! I was told that the protection plan would start after the manufacturers warranty ended. Samsung gives a Minimum of 1 year manufacturer warranty. So I purchase the 2 year Geek Squad protection for approximately $250.00. in July 31, 2020. Samsungs warranty ended July 31, 2021....therefor, by what I was told by the Best Buy sale person, my Geek Squad protection should start July 31, 2021 and end July 31, 2023. When I called best buy to claim my protection...because the TV has a defect with pixels going dead....lots of pixels, so the best buy rep told me the plan expired ...GET THIS....BECAUSE THE GEEK SQUAD PROTECTION STARTED THE SAME TIME SAMSUNGS WARRANTY STARTS. WHAT SINCE DOES THAT MAKE TO HAVE A PLAN GOING WHILE IT'S STILL UNDER WARRANTY. AS I WAS TOLD WHEN PURCHASING THE TV THAT IT WOULD START AFTER THE MANUFACTURERS WARRANTY ENDS. BEST BUY THAT'S NOT RIGHT..... AND THEY KNOW IT'S NOT RIGHT...and gave me the option to PAY $130 more dollars to have a diagnostic test of the TV.

Tv looks great while playing games, BUT has a severe problem with judder/soap opera effect that is very distracting while watching tv!