Customer Ratings & Reviews

I just bought a Roku TV a few weeks ago and my kids love it.. and I was very satisfied with my experience when purchasing with a lady named Nicole. She answered all of my questions in detail and even gave me answered before I even knew to ask them. By far the BEST customer service I’ve had in a while.

Love the T.V . Very easy to have delivered . I was shocked to see how easy it connects to my wifi and soundbar ! Its loaded with channels and the apps I already subscribed to. Im going to get another one soon !

The agents were very professional, clean, quick, and courteous. Although the use of the tv remote and application connections are simple to me, they took the time to explain it. I would definitely recommend their services and would use them again in the future should I need their assistance.

No problem claim service. If you have a claim the extended warranty is a great invest at a reasonable price.

Friendly and helpful. Answered all my questions and did a perfect install.

covers all your necessities but haven't had to use it yet. basically buy this if you know you arguing to be moving homes a lot in the t=next 5 years or even once could be enough to cover an accident. LG oled are heavy but not too bad really its the thin screen and people not handling it righ that can risk the screen cracking easily is my worry

They've been helpful whenever I had issues with my TV. Highly recommended.

My service wasn’t great. The guy who waited on me was named Key, and when I tell you he really helped me stay within my budget and made sure that I didn’t cheat myself either. Highly recommend

I purchased this television for my son as a birthday gift. It has great quality at a great price. It actually exceeds my expectations. I truly feel a got an amazing deal and would r...

The manager helped me grab this t. V, it was last minute, and it was the only one on display

Haven't had the chance to use it yet but I have heard great things. Thank you for offering such a good service protection package.

Wish I didn't have to get it but was forced. Because of liability

haven’t used yet but excited to try once the time comes.

This is sometimes the best value for your money for OLED tv burn in protection, depending on the model, even if you have BB Total. So look into the differences. The GSP protection also does cover more costs. I only bought it for the panel I am using as my main PC monitor, and not the LG OLED used in my other setups, which are used for home theater or couch gaming.

So far my tv works great. It shows so clear and bright. I would definitely recommend anyone to buy this tv. The size is picked is perfect

Really good stuff to have if you are ever worried about anything happening to

Excellent image, fluid frame rate is insane great vivid color perfect brightness and the google tv just ties it all together. Totally a step up from my previous tv!

I purchased my TV and literally two weeks later as I was cleaning it, it began to fall forward, I caught it but I put a pressure crack in the screen where my thumb pressed the side of the screen to save it from the fall. It also popped the screen out of the lip on the edge exposing about 2"-3" inside of the TV along the side, and bent as well as I scratched it in a few spots. It all happened within a matter of seconds so I have no idea how it bent and scratched so easily, but it did! There's also an approximate 6L"×2W" dark spot along the side and an approximate 3"L feather like up stroke right below that where the actual crack is; however, the TV still works perfectly fine. I called the Geek Squad and she said without hesitation "It's a complete and total loss, and it would take about as much to replace the screen as the TV cost, and we don't cover accidents." I ultimately called back and canceled my protection plan because after thinking about it, why am I paying for something I can't use? They reimbursed my account and backdated the weeks I've had the TV, providing me the full $130 refund for the protection plan, so at least I'm not at a complete loss, only an $1100 loss. My heart is SO broken!!!

Highly recommend when purchasing a new tv. Added protection always a bonus!!

Very good warranty for the price bestbuy always has the best warranties