Customer Ratings & Reviews

I love this computer, I enjoy it and it works well n perfectly fine

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

28th Street Grand Rapids store is awesome - they know how to care for customers and really help! I was treated poorly at the Alpine store, really poorly

Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

I bought this to extend the warranty on my TCL TV, I wasn't too familiar with the brand so I didn't know what to expect. So far, the TV has been great so I haven't needed to use this. For me, it was worth the money for a little peace of mind. I would recommend this if you are buying this type of electronics.

The geek squad was called out our vacation camping area to diagnose and solve a problem that I was having getting my newly purchased television connected up in my Airstream trailer. They showed up and within approximately 30 minutes they had my TV hooked up and we’re out of there. These technicians were very knowledgeable and professional. Thank you Robert w. & Sandee Ott

Works great would purchase again in future if needed

I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

Haven’t used it. Hoping to not have to. Bought just in case.

If you purchase something with relatively high value, protect it with Geek Squad!

Excellent home delivery and professional service thank you geek squad awesome service

The service was great, helpful and very informative.

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

I always get the extended protection plan, It works great, the Geek squad gives you good service, I has a Logitec remote go bad, I took it in, no questions I got a replacement right away, Bought it on the Washer Dryer Refrigerator. Also the price is very reasonable compared to other companies its cheap . Everything is electronic and smarter than I am, So I get the Coverage and sleep easy, No worries

This is a great service to have with your cellphone.

So informative! I learned so much and I can always count on them to guide me through my electronic needs!! Thank you guys!!!

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

I am hoping this Geek Squad Protection is a lot better than Allstate's. It wouldn't take much to be better than Allstate. I like that the Geek Squad is part of Best Buy and not some corporate insurance company that is far away and difficult to contact. With the Geed Squad I can go right to the store and start the process with actual human beings.

It was very good experience in the store employees cooperate and the way they display the items it is so good

I always purchased Best Buy's GSP when I purchase large ticket items (e.g. TV, Computer, etc.) and they usually don't disappoint. Just make sure when you're purchasing a GSP that it doesn't run the same length of time as the manufacturer's warranty because it's pointless at that point. Other than that, replacing a defective unit is fairly easy.