Customer Ratings & Reviews

Geek squad is the best. Always very helpful and friendly and eager to get the job done. Sometimes there is a bit of wait time but that is telling me they are busy because they know what they are doing and fix problems.

Love this service always the best! Highly recommend

best in store warranty! if you have an issue during its time, you get store credit

Brandon and ? were very professional and efficient. Excellent communication and instruction.

Great price and excellent picture. The 4k channels are amazing. I purchased the 5 year warranty at a reasonable price. I’ve used these warranties from Best Buy in the past and TV was replaced.

Very professional team installed my TV and took away the old one. All my questions were answered,

This is a great protection plan considering it’s only $19.99. My T.V. wasn’t displaying a picture only sound. Took it to the Geek Squad and they replaced it for me. It was fast and easy. The staff was also great! Biji was great, very professional, helpful and nice. This was definitely a pleasant experience!

Nice printer. Easy setup. Holds a ton of ink. For me it was a good choice.

The sales rep highly recommended adding this package to my purchase.

Great quality, image is really need, excellent size for a living room, really fast, I would definitely recommended, and for the price you can't find a cheaper one.

I mean all I did was get protection. If anything happens to my TV then I'll be able to get it fixed, so it definitely lowers my anxiety around that.

Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

Top notch service for not only all my electronics but customer service is top notch as well

New tv for family but it need more big size tv morw 72 should it next time thank you enjoy my new account with Best Buy

1st TV was faulty. Got new one shipped out and no problems with 2nd unit

Whenever I tried to use it it very good and i really do

I have not had a chance to actually use them but I have heard a lot of great things. I hope that I do not need to use them and this was just for protection but from what I have heard, they are well trained individuals.

I bought a tv 8 years ago without a protection plan in it started malfunctioning 1 month after the basic manufacturer warranty expired. Vowed never to get a tv without it after that. Always recommend the warranties now

Best Buy & geek squad always resolve any & all problems. Have never had any issue getting help with any situation I’ve had. Buy all my electronics here and will continue to do so.

The first tv i got was cracked in the box so i returned it and was able to get a new one. Thanks!