Customer Ratings & Reviews

Best extended warranties in the market, response is awesome and cover all types of issues

Always recommend getting geek squad warraty! Its a no brainer!

Geek squad is a very good service for any electronic equipment. Excellent customer service

They did a wonderful job setting up my TV. Thank you, Geek Squad,!

I am so happy with this TV I love I don’t have to have cable at all and it has so many channels. This is one of the best TV I have ever go.

They treat me very well and has the patience to do it, excellent service..

We still have this tv and we haven't had any problems with it i recomend this brans

Great picture and wonderful customer service! Store clerk was extremely helpful

The security is definitely worth the money we all know life happens and i will always go fir the protection

This a great product. I have had it for years now and cannot complain at all. Highly recommended.

For expensive items that are new to the market, this is a good deal! My 77 inch TV’s display developed a burn-in after using it for three years and following all guidance to prevent burn-in. This service provide a not question replacement!

Great help, I knew what I wanted and they helped me find it and put it in my car

Got the service to protect my purchase. Great peace of mind.

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

Growing up we always had the talk to use protection and I use the same concept for my TV purchases. Using protection gives you the peace of mind that you can do anything and if something goes wrong you have protection.. Sometimes I feel like my TV spys on me but I consider it a friend because I spend all my time with it.. Things are getting serious so pick your protection plan wisely, you may want so settle down.

The agents who actually came in to help were good at what they did and were reasonable and good to talk to and help me with my problems. The only problem i have with them is getting in touch with them was way too time consuming. I had to call 2 different hotlines which took over 3 hours to get in touch with an actual human being then eventually was told to call another hotline I gave up and scheduled an appointment online which after another 3 hours of waiting finally got me in touch with someone who could help me. Again the service is great, but it might take you an entire day just to get the help.

Done on the phone as the order was placed verbally.

I was able to get my tv delivered the next day. It was soo fast. They delivered it for free. Someone from the Geek Squad contacted me right away in the morning. I was there first delivery. It only took them 15-20 minutes to get to my house. When they got here. They asked me where I would like it. They placed the tv where I wanted it. Then they were gone it was quick and painless. I would for sure recommend the Geek Squad.

Gsp is a must for all my products from best buy. I dont really recommend totaltech if you don’t need computer help. But if you are a frequent buyer i recommend just purchasing the geeksquad protection plan on your items. If you purchase totaltech youll be paying more for the membership every year than the plan outright for each item.

The all around service i received was great! Best buy is not just a leader in electronics, but they lead in customer service as well.