Customer Ratings & Reviews

Great product !! Hope I never have to use it, but good to have.

Great smart tv. The interface is smooth. All apps work perfecty fine. Wish it was a little brighter. Would recommend Apple tv for better picture quality

Nice product. I dont regret buying this product. I recommend to everyone

Great picture. Liked the idea of being able to load different apps. Didn't like the fact that the memory was quickly used up after uploading a few apps. We ofteh received a message to uninstall apps to clean up the memory. Overall this is a great TV for the cost. You may need to be a little tech savvy for this one.

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

Had geek squad on my samsung fridge and it really paid off(twice). You should definitely get it for large applicances asstuff isn't made like it used to be....and these nice things are very expensive when they break.

This gives us confidence in our purchase and we know that if there is an issue we can call the geek squad .

Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

Help was great answered all my questions. Would use them again as needed

So easy and worth it! 5 year protection plan on a Hi Sense tv, it lasted about 4. 2 phone calls and 3 days later, brand new TV delovered to my door and they hauled away the old.

so glad I purchased the warranty and Geek Squad is so easy to work with!

I had an agent come to help with some dead pixels on my TV. He was polite and efficient, giving me all of the advice I need before ultimately replacing the product. Highly recommend for peace of mind!

The agents are understanding an patient an does excellent work

Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.

Check out was smooth and service was informative and polite.

i have never used this service before and i hope i don't

T. Works great connection to all my systems sounds a little low

This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.

I believe you should always get protection plan for purchases this big and it was quick and fast and affordable.

I generally purchase protection plans for large ticket items and for smaller ticket items if the costs of the protection plan does not exceed 15% of the purchase price which is still a bit high. I have had to use the benefits of a protection plan before and for the most part it is worthwhile. Seems that the satisfaction level is largely based on the store's management policies and store reps. In a worst case scenario it's good insurance if you have product failure and or need support service.