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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30549 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 30,549 reviews
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must for big purchases for the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad one click or call away is very reassuring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure you purchase these Geek Squad plans when investing in electronics. Best Buy does a great job taking care of their members when you have issues with your products. I always purchase the highest plan they offer to protect my purchases, especially when buying a TV or something you want to last for a long time. Thanks BB!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prior experience tells me to trust them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I don't get add on protections except at Best Buy. I trust that they will honor their products. Years ago, I got a defective drive and I was offered either my money back or a brand new one. Since then I've always gotten Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very inexpensive tv with top dollar features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to replace an older plasma that did not have a full tunner. This unit has a very good tuner with many built in apps. Sound is fair a sound bar would help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a needed purchase. Just in case. I love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like an excellent offer to protect and investment like this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad before and loved the protection on our items as we purchase a lot of things from Best Buy and we have had a few items fixed and will replaced it if they cat fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U don't need it until you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it the 2nd day I bought a new Sony TV, and month 58 of a 5 year plan on a microwave. Got my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for any electronic or appliance purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a brand new Samsung TV last year and just one month after the one year warranty expired, the TV went caput. Thankfully, we had extended warranty with our credit card company who gave us our full refund to purchase a new TV with a 5 year Geek Squad Protection Plan that we had to use just three weeks after purchase. Highly recommend protection, today, as nothing can be sure to lasts like they once did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works great and I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out and geek squad came out the diagnosis the tv. They ordered the part and was back out to fix the tv the Saturday after thanksgiving. Tech Frank did an amazing job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took great care of me when my tvs had issues. You do have to send in for repair first which was annoying but I got two new TVs in the end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I don’t need to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems expensive for the time frame of coverage. Hopefully will not need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me extra peace of mind. Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are affordable and give me that extra peace of mind with my Best Buy purchases. I am free to thoroughly enjoy my products without any worry, and I know that should anything unexpectedly go wrong with any of them, Geek Squad will keep me smiling and glad that I bought their protection. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relieved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great feeling knowing that I'm covered no matter what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Available if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

    I would recommend this to a friend