Customer Ratings & Reviews

I've already taken advantage of it a few times - twice with the tech using an app to remotely take control of my laptop and troubleshoot and improve my computer speed and ensure that I had no viruses or malware. It's good for 24 months for the price of 1 year and they will come to your house if necessary.

This insurance is awesome. Twice I've had to replace televisions with this insurance and they were completely covered.

Great help quality personnel now. I will recruit workmen everybody to get the geek squad. I give them Too thumbs up

Great service ,great quality,best customer service

It’s a must to have the Geek Squad protect and repair any of your items! It’s definitely worth it!

Vizio failed after 4yrs unfortunately. Thankfully the warranty helped me out by getting store credit for my tv so not all is lost. Happy with the service!

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.

They helped me find out the Fubo is incompatible with my TV..they actually got me in touch with the manufacturer.

The Geek Squad did a thorough job of analyzing my TV’s odd behavior and recommended a replacement TV. I called the next day and they set up an appointment for a home visit. They were on time and very knowledgeable.

Worth getting because I bought a used product and the coverage makes the price worth it

If you need help getting it to your house they will bring it and hook it up if you need them to.The protection plan is my favorite part of the geek squad.

excellent choice I always get protection It really comes in handy.

These People are well trained. Dustin and was very thorough in explaining on to operate TV with new control. Would not leave until we were completely satisfied; it was his top priority that all of our questions were answered to our satisfaction. This is why we always buy any electronics we want from BEST BUY.

Our previous tv (Vizio) used to jump and had a "squiggly" picture when the scenes changed in a show. It was about 1/2 the tv picture when it did this. Geek Squad came out and looked at the tv, replaced wires, replaced the mother board to no avail. They did everything they could, but the tv couldn't be fixed. Made it easier to return it for a new model. Very professional and worth the warranty price.

For the price, this purchase is a great piece of mind.

Excellent service, protection plan, and a professional crew.

My lg tv broke after 3 years, luckily I had geek squad, they could not fix tv so gave me gift card for what I originally paid and used it on new and better tv….I always get geek squad, no brainer

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

I feel that the geek squad is better than any warranty. Just contact them and your issue is handled quickly.

Its a basic protector but money well spent. Make sure you update your surge protection! We had an old protector that shorted out TWO tvs. We didnt know the first tv went out because of the old unit but we learned the hard way.