Customer Ratings & Reviews

At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

Can't go wrong at this price! Added mainly for the cost & protection ov the unit.

I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

Better safe than sorry. Just get it, it ends up being worth it.

The delivery team is always professional and clean cut people. Enjoy doing business with them.

I will go back every time for my iPhones and iPad. Great people

If it wasn’t for GS coverage I wouldn’t even be making this review thanks for fixing my issue

I am very happy with my new television. Good reception and clear picture. So happy I purchased it for me

I love that the protection plan is 5 years for protection on products that are high priced items. I am happy with the options and the peace of mind that having the long term protection gives you. Very pleased that I purchased the protection plan for these reasons.

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

The tv quality itself is great. The speaker is decent but i did pair it with a bose sound bar instead. Took a star off because the remote is cheaply made and has to be paired if you change the batteries.

The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad