Customer Ratings & Reviews

Best thing I ever bought. I would highly recommend that you always get theirs. If you’re buying in the appliances TVs anything they need to be serviced well worth the money.

It’s important to have this service in case anything happens to my tv

Amazing service, very attentive and great with answering any question I had. Thank you

Geek squad has always been a wise purchase. My last TV stopped working after a couple years, and geek squad covered everything,

I got this protection plan for my tv and glad I am covered for 5 yesrs. Geek squad alway make things easier without all the hassle.

I always buy a Best Buy protection plan with any electronic devices. I have used there protection plans in the past when needed and it's great peace of mind knowing if something breaks, Best Buy will fix it or replace it.

I always purchase the service when Buying a TV. I have purchased Geek Squad 2 times. Used it twice and have been over all happy with the service. They replaced a prior TV. Repaired another TV. The parts and labor were almost as much as the tv itself.

Professionalism at its best and arrived earlier than expected.

The only thing that I say is bad is I purchased only for 2 years I would always do t he 5 year plan because it is safer to be protected and have your mind at ease if anything should go wrong with your product you know it will be fix! Great Service!

Purchased 5 year warranty that was to expire in Dec 2020 when we bought our Visio television in 2015 and we started having trouble with other and the company sent by the Geek Squad couldn’t fix it we got a 65” Visio and repurchased a new warranty on the new tv

Available when needed. Talked with you as you are going through the set up process with you while on the phone.

The employees answered all my questions and made sure I was taken care of.

Havent had to use it. But i will find out because the picture on the TV is cutting out and i may need ro use this warranty.

Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great tv good picture really pleased will definitely be back great place to buy from

I never had to use it yet. Just purchased 1 month ago. The $400 chance to win a gift card has me doing the surveys

They mounted it ok just not where my wife wanted it. Not really their faults

Excellent, no hassle customer service. Purchased this plan about 5 years ago on another TV. Filed a claim and they exceeded my expectations!

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.