Customer Ratings & Reviews

Always a must for insecure people. There is always a chance that something will fail.. I like the assurance of Best Buy warranties.

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

Love the return process with this company. When need to return is fast and easy.

With Todays TVs breaking down so often this service has saved me a few times from losing money. I always purchase with getting new electronics.

Geek very knowledgeable and understanding. They replace my TV in 2 days when I know questions asked. They really honor your warranty

So far have been happy with Geek Squad. They seem to be very helpful for someone like me who is not up on electronics. I depend on them to fix and solve problems when needed.

Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

I love the GEEK SQUAD TEAM THEY ARE ALWAYS THERE FOR ME THEY HELP OUT SETUP MY TV AND I DO LOVE HAVE THE 5 YEAR GEEK SQUAD PLAN

4 stars if I have to use it…. 5 stars if I don’t have to use it

Worthwhile service to add onto any electronic purchase. Gives piece of mind knowing that if there is any issue they will be out quickly to fix.

Tv replaced within 24 hours after a line showed up horizontally on the screen

Used the service on a Vizio for my father a few years ago. Brought TV in and they couldn't fix it so we got a new one of the same price.

No haggle, straight cut and dry coverage. Past warranty transaction i brought my Bluetooth buds into best buy and explained the issue and they smoothly inspected and exchanged. Thanks Geek squad!!

When it comes to buying expensive electronics, I have learned to add the option of additional warranty protection. It's cheap when added at the time of purchase, and it gives me peace of mind to know I'll get prompt and professional service conducted in my home. The Geek Squad Protection option is a great value.

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

I like Insignia TVs, they're a very good value, but I have had things go wrong after the one year warranty (and have seen others have problems with other value brands). The low price of the extended warranty looks like good insurance. Best Buy was good about handling a problem I had with an Insignia TV while still under warranty, so I have some faith that they will do right by me if I need to use this extended coverage.

Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

Love having the Geek Squad protection for all products it’s well worth the cost. They are very easy to deal with and always very helpful until problem is resolved

I always pay for this extended warranty with everything i buy at Best Buy and it is worth every penny. to do so. It gives me a sense a relief to have it.

Geek Squad 5 yr protection on my new TCL Smart TV that I purchased was a great price!! It gives me added security and peace of mind.