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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 30,816 reviews
  • Rated 5 out of 5 stars

    NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everytime I buy expensive devides i get the protection plan its a good safety nest. Ive had a tv break on me after few years and got my money back to go towards a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we hope to never have to use this service, the times we have it has made the purchase worth it. Quick fixes and great communication from the Geek Squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Abigail. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    TotalTech Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection - cheap insurance / piece of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for an OLED TV due to concerns about burn-in. This is the only plan I found that covers that. I hope I never have to use it, but at least I have peace of mind in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy for added protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TVs regardless of price or quality don’t last like they use to. Protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers Burn In on OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi David. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for bought of the Smart TV's. Have not used the pretection yet for the TV's but I also have the protection on other equipment I purchased at Best Buy and used the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 yrs protection will come in handy judging by how many tvs konked out on me over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do the do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty four is always the best warranty For the price an value unmatched

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All Geek Squads are not equal, have backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it when I purchased a Laptop and it started acting up less than a year after purchase, plus The Geek squad said the laptop was too old, so I decided to get this service, just in case something goes wrong and they can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to buy these on anything over $200. I figure if it is going to break it will be in the first couple years unless you abuse it. Fair price and if it breaks its cover for repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.

    I would recommend this to a friend