Customer Ratings & Reviews

Great to have the extra warranty, gives you a little peace of mind knowing it's there.

Our Tv wouldn’t power on. We had only had it less than 2 years. Geek Squad came out & had to order a part. Waited a week for them to come out to fix the part, but it didn’t work. Got a new TV a few days later! Took about 2 weeks but it was fully covered.

I won't buy anything from best buy without this amazing service

I had a protection plan before on multiple products and best buy was very easy and informative on responsive or replacement. This is s new protection plan for a replaced TV from my last protectioprotection plan. Thank you Best Buy on making it easy

Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

Haven’t had to use and hope I don’t have to but great peace of mind knowing I have Geek Squad back up

Haven't had to use this yet since the tv I just bought is working fine, but I've always had good experiences with Best Buy and no hassle warranties.

I enjoy utilizing the Geek Squad. They've kept my lap tops and tablets running in top condition and have always aided me in anything I didn't understand.

The Geek Squad offers you valuable product protection either in person or on line. They are always accessible on line and can answer and solve many problem on line. Also, their in house service is very fast and the employees are very professional.

Daniel and Jennifer were great. So glad I hired them to install that big tv

Service always excellent, have had geek squad protection in all my purchases

love having the Geek Squad protection, knowing i'm good for 5 years gives me such peace of ind.

I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

The Geek guy was excellent. Very nice. Set up the TV very quickly and connected to the internet. I just don't know enough to know how to ask the questions. I'm sure I'll be contacting them soon. Nice to have access to an IT squad.

This protection plan will protect all of your items for 5 years

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

I purchased the protection for my TV and I am glad I did, Geek has a great reputation and I know my product will be protected if needed. I have purchased a Geek refurbished product and it worked great.

I have signed up for the Geek Squad protection service since my first purchase at Best Buy. It has given me peace of mind with all my electronics, with fast and attentive service. I recommend it!