Customer Ratings & Reviews

So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

Love the tv the only thing is that it didn’t come w the legs major problem

They have very good customer service in and out of store

What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.

They were great.very helpful and didn't hesitate answering my questions

The geek squad five your product protection plan is a must for all new purchases. A very reasonable price for a five-year product protection plan. It's wonderful to know that your product is protected under this plan for the next five years. No worries.

Must get !! Sooo very helpful. I wouldn’t go anywhere else

For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

I would always recommend purchasing a warranty when buying anything that is electronic such as a television, surround sound system. This warranty is the protection when you Ned it.

Helps knowing I can fix my stuff through geek squad

Since the sound went out the geek squad was very helpful in getting the sound back.

Geek Squad protection is not needed for all purchases, but when needed on big ticket items or highly used items such as tvs and smart phones, it is the only way to go. We have needed it and used it several times and the Geek Squad has always through.

I would never buy anything without this warranty ! It’s always nice to know it’s covered

Always good to get the protection when purchasing something from best buy

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

It's just the incase. They take care of it and transportation