Customer Ratings & Reviews

Like most insurance, you pay for it and hope you never have to use it. Is it worth it for peace of mind? It is for me. Considering how much the insured item cost me to buy, to have it covered is worth it to me. Just consider it part of the price tag.

Anytime I purchase anything from Best Buy I but the 5-Year Standard Geek Squad Protection. You never know what can happen and Id rather be safe than sorry.

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

No complaints hear quick and very gentle treated my stuff like a baby lol

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

having a piece of mind after purchasing a TV or any other electronic that that will be protected is a great deal for a consumer. I have had Geek Squad out to my home before to work on other purchases that needed servicing always top notch

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

Was skeptical at first. It's not a bad tv . I just wish that Sony made a fire stick version, Due to that being most of my electronics are Sony products

After Reviewing the extended warranties offered this rates in the top 5 .

When I broke my tablet from a drop geek squad replace it and the second one accidental drop was happy to replace it, but if you get a 1 TB device it takes time to come in

Feels great having the insurance for 5 years with Best Buy.

This is an awesome service that is prompt to fix any issues you may have.

I guess it's nice to have insurance on your TV not knowing if it'll break

I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

Finally a good, decent tv for what is actuslly a good price. This is what tv prices should be so everyone can enjoy them.

Why wouldn’t you put the protection on your best buy device?

Always is good to have a service plan, so it’s important to make sure to use it

So far so good with not needing this, but I did buy the insurance…