Customer Ratings & Reviews

Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

Better to hace a protetion. Best Buy gives the best guarantee Ive seen!

I totally love the new laptop!! It is light weight and runs great. Apple products are the way to go.

Definitely recommend getting this, helps out whenever something goes wrong

For the amount I spent on the tv, this was a must buy add on. 5 years of coverage that really protects the amount spent.

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

Very good thing to get recommend everybody to get the protection plan. It works very

GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!!

Excellent product warranty and services and prices

Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

A good value and recommended if you plan to keep your product for more than 2years!

Satisfied……………………………..,,,,,,prompt on schedule. Good behaviors ,,,,,,……..

What can I say it’s a warranty like I have it for two years I don’t know. What do you want me to say

Good deal especially when you are an employee it’s a steal

Geek squad protection plan need I say anymore!!!!!

Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do

Tv has a really good picture, really easy to use, easy to install

Always there to help with any problems! Geek protection is peace of mind!

I bought an extra protection plan because why not? it's inexpensive and easy!!