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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30614 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 422 Showing 8,421-8,440 of 30,614 reviews
  • Rated 5 out of 5 stars

    Geek Squad helps me with questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had any major issues with my computer, however they have always been very helpful minor fixes and simple questions. I’m not a computer Geek so they are very helpful.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get the protection. It will save you one day.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Just get the protection. It will save you one day.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get the protection. It will save you one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for high end devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend your hard earned money on certain items. You can rest assured to know that you’re covered just in case anything happens suddenly accidentally without warning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get this protection because it's better having it and not need it, than needing it and not have it. I have used this protections some times and the service that I have received is excellent. You get the service as promised when you buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty equals peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that Best Buy offers extended warranties!! This give my family and I peace to mind to know should something go wrong, Geek Swuad would be there to handle the situation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Would recommend it to anyone. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proctection plan is always good when getting a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan when getting a tv. In the past I had experience minor issues with my TV after time and the protection plan covers me, even if they cannot fix it, they will give the value in gift card to get a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've found that with modern electronic devices and appliances of all kinds, anything can happen. That's why we purchase the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for kids It had a crack and the replaced ordered and had delivered to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Geek Squad Protection, such a small price for a piece of mind, whenever I purchase anything big from Best Buy I always go for the added protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There here with you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will always get this its cheap and whatever happen there here with thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable group. They are quick and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung TV. They are good quality TVs. I have purchased 3 in the past month. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty just in case something happens. Sounds like a great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get feed squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had anything installed in my house but when I go to the store they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries for the next 5 years since my 75n Sony is covered. I had it set up and calibrated by the geek squad. Extra sweet since I added a Sony sound bar and satellite speakers.

    I would recommend this to a friend