Customer Ratings & Reviews

All my appliances are buy it with geek squad garantee

Service was great. Definitely recommend the service to anyone buying a new product.

I always get the warranty though Best Buy when buying a tv. It’s covered my butt more than once! Honestly something I’d rather have and not use than my tv mess up and not have it.

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

I always buy the protection plan. I just wish all of the best buy employees knew what it was. Got different stories from different people. Had a hard time returning tv even with the warrenty. Got the run around.

have hopes of never needing the use of geek squad for this TV, unlike the numerous amounts of part repair and part replacement over the 6 years of my Samsung Plasma, previous TV

Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

The fact i never had to use the geek squad services says it all. The product holds up

Never needed it but always get updates on when it is running out so that’s helpful

We wouldn't think of buying an expensive TV or IT product without having the help of the Geek Squad. We don't have to worry about problems or questions because we always have help just a phone call away. Thanks Geek Squad!

The agents mounted my tv and connected sll of the lights

While I have not had to use this service yet and hopefully i won't have to. I love knowing that if something goes south with my television they squad will send someone to my house to help fix the problem!

This plan is always helpful. It brings me at ease knowing that my computer is protected. I don't have to worry about dropping it, water damage or any other malfunctions that occur. I have had this plan on al my computers.

Unfortunately because of the COVID19, I have to wait for my repairs but i have never had a problem with you guys always answer my questions and fix my problems with my computer

I would recommend the 5 year protection plan, especially if you have young children. It basically protects you against almost any AND everything

Installed it myself and the biggest obstacles were removal from the bed of my truck and unpacking it.

Love warrenty and is need best buy is easy to apply it

I bought a sony 55 4k that was on display and the last one in the store so I felt I need to get the plan even though I have confidence that this sony product will last a long time

Love my new 55" Insignia Smart TV. I'm enjoying watching TV shows & movies in my living room. Great picture quality!