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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 30,640 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good is necessary to protect your products en the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service like no other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O really like this service on all my appliances. A must have to protect any Tv over 5000 and for all your appliances. Have had only good experience when I have used it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security and trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So Far so Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the repair service, but I like having a little extra insurance while my TV is "new". In the past I had to have a TV replaced and was able to do so with this service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make It Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a dent in our new refrigerator and when we called the agent was able to compensate us for the damage. We ended up using the extra funds towards a new 55in TV. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I don't have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad service plan for my new Insignia 55" 4K Roku TV. Modern electronics don't seem to last as long as they used to (the TV that this one replaced was a Panasonic 32" that served me well for 15 years). Hope I won't have to use it, but I thought it was reasonable insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to reach. Very helpful. Problems quickly solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't get my TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get my LG TV monitor on my wall I just went to Bestbuy and purchase a nice TV Bestbuy had a really good sale on different brands of TV to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul the sale man was very kind and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very happy workers And great deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I got this two year geek squad insurance it’s worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans put you at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is any item purchased is highly recommended to ensure your purchase is a good investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You should always get insurance on expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get this if you buy something expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't ever have 2 use, but always nice 2 have just n case. You never know if or when you might need. Good investment 4 just in case situations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows what they are doing. Very intelligent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection as well as total tech. I have used both several times and would not make a purchase at Best Buy without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person was amazing and explained everything. I will buy again from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan better than any other i have ised before i always buy it when buying a new device

    I would recommend this to a friend