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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 30,824 reviews
  • Rated 5 out of 5 stars

    great protection plan for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for 5 years i think it worth the money. I had a protection plan on a computer 7 years ago and had problems with monitor and they replaced the monitor without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process. Quick service. Respectful humans. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet and hopefully I never will.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 accountability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called them to resolve a tv sold to me with missing internal hardware. they refused to help. tell your floor salesmen to stop telling customers "anything that happens to the tv, unless you hit it with a sledge hammer, it is covered" if they don't even help with a broken tv is sold. 0 accountability

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl tv 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great price. I personally like this smart tv. I understand how each function works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to protect the investment. The price is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have it if needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use this yet. Hope I don't ever need it but have it because I had another $1200 TV that lasted about a year and seven months before it stopped working and no extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must buy. Because sometimes the manufacturer warranty runs out right after your stuff stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad Service. They do a great job. Always Resolve my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case and cover beyond warranty...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally don't buy such service for TVs but did some research and good to cover gaps in warranty like bad pixels, etc. Worthwhile investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is on top of it! If they can’t fix it, it can’t be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price picture quality is good for streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a Best Buy warranty is always a good deal! With the smart tv's being a "fairly new" technology, I figured I couldn't go wrong with the fantastic Best Buy Geek Squard looking out for me for the next 5 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Gives me peace of mind that if anything goes wrong they will replace it. That's why I buy from Bestbuy specifically for the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps me ALOT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase of all! The help is excellent! They've given me so much assistance and taught me so very much! Everyone should get this!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad , Peace of Mind !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been the best part of having all of our purchases covered !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet how this warranty works will look soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting geek squad. They are quite helpful while the service lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect my purchase with geek squad, very recommend always resolve any problem with new one product or full gift card for the purchase full price and tax.

    I would recommend this to a friend