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  • Geek Squad™

5-Year Standard Geek Squad Protection

SKU:
6353420
See Details

Customer reviews

Rating 4.7 out of 5 stars with 25366 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 556 Showing 11,101-11,120 of 25,366 reviews

  • Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 2 year protection plan is perfect for the life span of of this purchase. Always grateful for geek squad and all the help they've provided over the years.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Goog protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love geek squad protection . They try to fix it if not they give you money to buy another one . Or whatever you need to buy. I highly recommend this to my friends.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They'll give you a schpeel about how it covers MORE than what the manufacturer warranty covers, but it doesn't really. And you're paying for something you can't use. In my case, I paid for something I originally declined, but was talked into because I was promised it was added onto the end of the manufacturer's warranty, which was appealing. Only it didn't and I paid for something I never needed or wanted and when I needed it, it wasn't any good. To make it better, I tried to talk to them about a refund, and instead the customer "service" guy put me on hold for 1.5 HOURS and disconnected me. I called from my cell to see if someone could come back to the land line I was holding on and THEY put me BACK on hold for another HOUR before disconnecting me. So obviously, not impressed with the service or the product. No wonder they can't compete with Amazon or Walmart.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      While I wish your experience with our Geek Squad Protection Plan had gone differently, we appreciate you taking the time to share this story with us. Our Geek Squad Protection Plan offers many great benefits, but I can understand how you'd be disappointed if you were told at the time of purchase that it starts once the manufacturer warranty ends. Our protection plan does start at the time of purchase and is intended to cover what the manufacturer won't, as well as allow the option to have protection on your protect long after the manufacturer warranty ends.

      On behalf of Best Buy, I am truly sorry that you received wrong info when purchasing our Geek Squad Protection Plan, as well as your experience when calling in for support. We wouldn't be able to refund a protection plan once it's outside of our Return Period, which you can learn more about on our website here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. That said, I recommend going in the location where you first made this purchase to explore other possible options with a manager.

  • Je

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the Geek squad protection it worth it because of all the benefits

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Just trying to get points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv were amazing. I love Geek Squad.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to have when buying any devices. They are very knowledgeable and always help with any problems

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • The man I talk to is like he don’t want to help me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My air conditioner I was not able to get a refund or repair for it

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Geek squad teke my old TV and instalemos New TV qu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents explain me evrithing about my warranty if pass something again in a few years ia verry friendly and respect.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained how my tv works, programmed my cable box to the mfg remote, programmed my cable box remote to the tv.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was certainly affordable. Luckily I haven’t had to use it yet

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • COVER YOUR PARTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i HOPE I NEVER HAVE TO USE IT BUT IF I NEED IT I KNOW FOR AT LEAST 5-YRS. I'LL HAVE PROTECTION.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan from Best Buy and I didnt use it, however it's always best to insure your merchandise!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 39" HDTV is wonderful. The picture is very crisp and clear. I am very happy with it. I would recommend it highly. It was also easy to set up, so I could do it myself.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warrantys with all my purchases. Best Buy has the best in the business and I like the piece of mind I get when I buy them for my products

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet and hope I don't but I feel much better with it. The price was a bit steep but the benefits of having it far outweighed the cost.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad was quick to instll my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind on the expensive buy with Bestbuy protection! Geek Squad did excellent job to install my TV.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • A staple for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always get the Geek Squad protection for any major electronic purchase when you might have to replace or repair an item. It makes for a sound investment.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Havent had to use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hooing they provide 5 stars if my Tv gives but I havw faith . always good to havw extra coverage when u pay for expensive things such as TV ans such

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good to be protected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to have the Geek squad’s advice in the past, they’re a great resource. Glad to have the protection for our new TV.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 556, Showing 11,101-11,120 of 25,366 reviews
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