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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 25,436 reviews
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every Penny, wouldn’t buy anything at best buy with out geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a practical guy and I tent to buy a protection for my devices. Geek squat is a great service because they helped me when I needed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always to to have extra coverage with a purchase just incase you have issues with what you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent!! From scheduling to service. Very timely and professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes about 15 seconds to turn on. Sometimes when turned off, picture disappears but screen and tv stay in. Still waiting for almost a year fir geek squad to install it as promised when I bought it!! Sent 3 emails so far...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet and hope I don’t but glad I got it last TV (different brand) broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv went out. I had the geek squad protection package. It was a process, but well worth it in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me trouble shoot the Issues that I was having with my computer. The problem was resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the extra geek squad protection and I always will as Best Buy is great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. They never make you feel dumb and are helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When My Oled screen Faild they replaced it with no questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek squad service. They're very efficient at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. No problem to report at this time. All good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful, I bought a new tv and its great knowing I can get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend warranty services on all new technologies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the warranty from Best Buy. We habe used it several times and it is always easy to Gerry something repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item i loved it very good gift for christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and had good communication skills and knew exactly what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are great! I have only had to call in a couple of times but it was well worth the purchase to be able to have the help that I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use for our tv yet but use every year for our useless frigidaire refrigerator ice maker! Sad when its 3 years old!

    I would recommend this to a friend