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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 30,845 reviews
  • Rated 5 out of 5 stars

    Plans are a must , new tv replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan on big ticket items . I know it cost but I have used them many time for when items go bad .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it to date. Put have Geek squad service on my other tv that came in very handy when I had problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shannon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys are awsome amy question i have asked they are very easy to talk to. They have all the answers. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. Always super helpful and very punctual. Used in a business and they are good to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth buying. If anything goes wrong they replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully don't have to use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service reps did an excellent job and customer friendly hopefully my product never breaks but I am confident with there service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They great at solving issues and doesn’t take long if you get the right people to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have just in case it’s needed and Best Buy is everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mounted our tv our selfs. We told them they didn’t have to. We could do it ourself They brought it in but we set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. I have not had to use it on my purchase--fingers crossed I will never either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVVVVVERD !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had warranty coverage from other providers, but the Geek Squad is head and shoulders above . I've never had a problem with them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I honestly didn’t know what to expect but glad I got to experience real help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a new TV using this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan came in handy with the last TV. I was a few months from it running out and they gave me a brand new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was all around pleasant to deal with in get my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a must for me every year. I bring my equipment in for squad to clean up and install anti virus protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them!! Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! They ROCK!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pray that my device last for a long. But, if it starts to have a problem within the five years period, at least I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five year Standard Geek squad protection is a great way to protect yourself from future expenses I trust it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice services, no complaint about them, good team, fast services and request

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Potection plan hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy potec5ion plans are the best out here. I buy my electronics from best buy for the potection plan alone.

    I would recommend this to a friend