Customer Ratings & Reviews

Having called about a problem with new tv purchase and being told I would be charged for something not working that I purchased the 5 year extended warranty for. Was also told I would need to bring it in for repair. It's a 49 inch tv which is supposed to be covered for in home service. I had to contact support to get resolved. I'm giving a recommend, but with reservations.

this is a great buy with nice easy to use touch screen computer for school

Geek Squad is so awesome and helpful..I called them with questions and where answered professionally..

if your product fails they will take care of you - don't have to worry about finding a place to take it or fight with the manufacturer. worth the money.

I’ve never had any issues with the insurance. So I get it very often.

@ Was easy to contact for assistance with computer for use. Pull up was easy employee loaded my car.

I mean, you buy a warranty in the hopes that you never have to use it, but if you do need it and don't have it; it's gonna be a bad time.

Geek squad to the rescue. If you need tech help with all today’s tech appliances. You can count on Geek Squad

They were on time, they did an professional job. They even cleanup behind themselves. So worth the service.

It was a quick process and my tv is working great.

TGreat service from the geek squad when needed. They have come out and fixed my problem and if there's no solution Best Buy replaces your item.

Great picture. Everything looks so real and crisp!!

Got it for a 65'' OLED. My last TV lasted 10 years and I used the warranty service once or twice. I hope this one will last 10 years as well!

For someone that is not techi savvy, this is a great program. Received more than my money worth.

It feels good to know I can count on a protection just in case something goes wrong

Geek Squad protection is a must have to secure your item of mishaps and or manufacture defects. You can’t go wrong with having it.

Gotta love peace of mind on electronic warranty from geek squad... If anything happens with it except clumsyness then we are covered for 5 years

Awesome experience works great. I highly recommend this product to everyone.

Geek squad protection goes a long way. Hopefully i'll never have to use it.

The employees are always so helpful. They are very knowledgeable. The cost is very well worth it.