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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 671 Showing 13,401-13,420 of 30,765 reviews
  • Rated 5 out of 5 stars

    Only way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way to go when buying expensive televisions or electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased the geek squad warranty. i have not used it yet but good to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am proud to choice this service....is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase. Hopefully I'll never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have piece of mind for 5 years with the purchase of the television. I hope I won’t have to use it, but so glad I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the protection plan on any equipment that needs insurance. It make your life easy and hassle free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to get it and pices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best thing u need to get it saved u time and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this on larger purchases If I do need to use it I know I am in good hands with the Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never no when you might need something fixed. Great addition to add for the price. Geek Squad is always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We know we are protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great! We have the peace of mind knowing our tv is protected. Thankfully we have needed them but if we do, they are just a phone call away!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have t buy the geek squad protection when you buy any type of electronics from Best Buy. It is worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to need the service and I truly hope I never need to use the service but I am very glad that it is there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lucky to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was just droped off nothing else.. have to get help installing it myself .. but happy i had the extended warranty cause tv was only a few years old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice to have a backup plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a protection plan is nice. It's nice to know that if something happens to it (within reason), they can help you with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jhwj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A service that I hope I won't be needing in the near future. But its nice knowing if I ever do need it I am covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I know your work from years of been Best Buy Costumer Excellent. I haven’t used you guys yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth buying GS Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan bc it sets my mind at ease especially with how tricky technology can be these days

    I would recommend this to a friend