Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30784 reviews
(30,784 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
geek squad has always been my choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has never failed me in all the years I have had protection plans with them and I have had several.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love The Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I worked as a member of the Geek Squad for a year at Best Buy 1071 in Gainesville, GA. I believe in this service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have the security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for any TV. I would recommend this for anyone that uses their TV daily
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Necessary for any OLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an absolute must for any OLED purchase. The ease of mind knowing it’ll cover burn in is amazing.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with my purchase of the 5 year geek squad. it's nice having the peace of mind that my tv will be replaced if anything happens to it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung 58 tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my Samsung tv because my wife said we don’t if something might happen to it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
warranty plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well needed...had to return tv for another set...glad i got the warranty
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're glad to hear that the experience went well despite the situation. We definitely think it's important to protect your investments just in case. If you have any questions or concerns, please reach on out!
Rated 3 out of 5 stars
Geeky mishaps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used protection plans in the past. Really made thongs easy when i actually had to replace a part.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the Feel Squad for my purchase so I'm not sure if I will be happy with my purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get geek squad when I buy something because my kids break everything and they will fix it are replace it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You better get it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though we return the TV, he squad is a must since TVs don’t last as long as they used to.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my problems when I needwd them to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good squad to have. I haven't even had to really utilize them but I know if I had to I could.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the price of repairs skyrocketing, a way to cover any unforeseen issues.
I would recommend this to a friendRated 5 out of 5 stars
A review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I just reviewed this. Now I am doing it for the point that I never see added to my account.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use yet but the peace of mind is worth it as I have used other plans on different items.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had to use this a few times and I am always very happy with the service that geek squad provides.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A little peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this protection plan to protect my new 43 in Tv. Glad I did because my old tv did not last a year.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always include the Geek Squad extended coverage when I purchase electronics or appliances from Best Buys. Great deal and a piece of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase a replacement plan when I make a large purchase. Best Buy makes it easy to use and it now covers power surges which is great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
