Customer Ratings & Reviews

Good add protection highly recommended to protect ur warranty

If that's what you want, try the protection, but most Insignia TVs really don't require it (my personal opinion).

[Employee of bestbuy] The amount of times something seemed to just go wrong due to my luck with technology I've decided to get warranty on everything I buy now haha and it's already been worth it!

Hopefully don't need to use it but good to know I have the protection for 5 years considering how often electronics tend to break early.

My computer was not working well and they worked on it to get it running efficiently.

5 year Geek squad protection is essential in 2025. If the TV is going to give you problems it is most likely to occur in the last 2 years of your protection period unless you are the unfortunate one to have purchased a "lemon". Granted not all Geek Squad technicians are top notch but in general they provide responsible care when called and you may be lucky enough to get a technician that is beyond excellent. In any event a 5 year protection plan is essential when making such a substantial purchase.

I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

I had an excellent experience with Geek Squad! From start to finish, the service was professional, friendly, and efficient. The team quickly diagnosed the issue, explained everything clearly, and made sure I understood my options before moving forward

Buy the Geek Squad 5-year warranty for your electronic purchases. Unfortunately I needed support and guidance for filing a claim for warranty. BB and the GS helped me through the claim flawlessly. Definitely worth the price for the warranty!

Best warranty and service for the price. Geek squad deliverd my tv to replace a faulty one after 2 years. They even removed and took the old tv with them.

I called after my TV suddenly stopped working and the agent was very helpful and a replaced my TV within 3 days they came to my house picked up my old broken TV and installed my new TV all in all this was an excellent experience

I normally do not purchase extended protection for my own electronics, but since my purchase was a gift to someone, I wanted to ensure the recipient would not have to spend any money out of HER own pocket on MY gift if any issues arose. I guess you could call it peace-of-mind for both of us.

Haven't used it but if I do at least I know I have coverage

They are always available to help and support. I am very satisfied

I normally don’t buy an extended warranty but due that the tv is a fair condition item and open box I decided to secure the investment.

Dreaming on my next new product from Best Buy! Please make it possible for me.

Purchased this at a very affordable price to protect my new television. Gives me great piece of mind, knowing I have five years additional protection for my purchase!

I've reached out to them over the TV that wasn't delivered at the time because I did not receive a phone call or email about the service. When it was canceled. They reached out, communicated with me and properly corrected issue.

Great coverage! If anything happens for the next 5 years Best Buy will replace or fix my car radio.

Got this for my outdoor tv due to weather conditions in Houston. I keep it covered when not in use