Customer Ratings & Reviews

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Aprerty good value considering how often electrons fail if used a lot.

Geek squad provides excellent quality as always. Very nice

I bought a 5 year protection plan for my tv and the price was affordable. Now I don’t have to worry about buying a new tv or replacing it every thanksgiving.

A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

Purchased the plan. Without the installation. The plan covers everything that i could possibly expect to happen to my product.

They are awesome never had problems with geek squad

They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

This is one of those purchases you make hoping you never need it. And with the quality of Samsung, I do not expect to. But it is pretty cheap insurance.

Haven’t had to use it yet and I hope I don’t but for the price seems worth it

The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

HAVEN'T USED IT YET BUT SINCE NOW I COULD BELIEVE ITS GOING TO BE GOOD SERVICE AND GREAT PLAN JUST IN CASE IN EMERGENCY WITH ANY DEVICE YOU MIGHT HAVE.

I love this 70" Visio tv. The picture is amazing. There is a small lag in starting apps but expected for the price.

The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

As you know, even tvs have a ton of tech and software in them. All of the new consoles and 4k tvs are very expensive, so I highly recommend purchasing the 2yr geek squad plan through best buy.

Great as always, geek squad is definitely worth the money to have them in your pocket if need be

When ever I make a large purchase I always get the 5-year Geek Squad protection plan. It has come in handy a few times and well worth the price.