Customer Ratings & Reviews

Always been happy with their warranty service if it dies they fix or replace it

They're the greatest. They helped me set my laptop up and get the most out of it.

Haven’t used it yet so time will tell - Haven’t used it yet!

We purchased this coverage with hopes that we won't need it but the price is reasonable for the peace of mind. Just in case.

Excellent service and product repair coverage. I would definitely purchase this coverage for items purchased in the future.

I like the concept of Geek Squad protection. I have not had to use it thus far but I am comforted knowing my TV is covered.

Hopefully I won’t have to use the service but it’s a great piece of mind in case something happens.

Basically if it breaks in 5 years Geek Squad fixes it what a deal. plus I got a really great deal with the total package.

I bought the 5 yr plan for an open box tv purchase. Hopefully I never have to use it, but it's good piece of mind.

They are awesome great help with the new computer and helping us setting it up for the first time.

Got this for a controller I purchased. Was worth it when the controller stopped working. I took it in and they exchanged it quickly.

I have not had to use geek squad because the items I have purchased have not caused me any mechanical problems. The people in the geek squad are usually ready and able to answer questions.

Always a pleasure working with Geek Squad. Service has been great whenever I have needed them. Thank you Geek Squad.

Must buy! best buy geek squad warranties are awesome. never had an issue redeeming a warranty in the past.

The professional and friendly staff has always been helpful and very good at providing assistance on all products

The Geek Squad protection plan provides peace of mind. Makes the Best Buy products even more valuable.

I can say good or bad because I haven’t had to use the service. So I only gave it 4 stars but it’s good to have

This service is probably the best on the market for the value and quailty, definitely recommend if you have a high end tv

Great insurance for our 65” TV We don’t have to worry about costly repairs

This is a great product but confusing at first and definitely needs the surrounding sound speakers to get the full affect and maximize its potential.