Customer Ratings & Reviews

Never had to utilize, but glad I have this just in case!

Great price for 5 years of product protection. I would highly recommend this encase of any issues.

I have not had to use it, but it seems like it would cover everything

I haveaved $500 so far. And within a week of making a large purchase Worth it for me.

we buy everything with geek squad its like why wouldnt you

Haven't used yet but great to know I'm covered by the Best

We purchased the 5 year protection plan with our new Sony Bravia 65” X85J TV about 2 weeks ago. Have not had to use it yet thankfully and hopefully we don’t have to! So I really can’t comment too much on this but it’s nice to know that if anything does happen to our new TV that Best Buy will be coming out to our home to either repair whatever it may be (as long as it’s not a cracked or broken screen) that it will be fixed for free or replaced and you can believe that for the money we paid for the TV and protection plan, we will DEFINITELY be holding Best Buy to it!! I have all of the paperwork and have read each and every word in the terms and conditions.

Reasonable price for the number of years’ protection. Hope I don’t have to use it!

I always buy the extended warranty here at Best Buy. Things today have so many options and things they can do, you need to be covered when something goes wrong. I highly recommend!

Haven’t had to use so great! I’m sure when I need this it will come in handy.

Beautiful tv great pictures I recommend it to anyone looking to upgrade

Highly recommend for new appliances covers all vital parts

Great TV. Purchased 2 year Protection Plan. Lightning strike damaged TV 2 months before expiration of Protection Plan. TV will be replaced under the Plan. GREAT DEAL!

Bought this for my teenage daughter, as she watches either Netflix or Hulu exclusively and is well-versed with the Roku box on our family TV. Pros: Easy setup, although you must go through the laborious process of activating and authenticating across all of your subscribed services (not a fault of the TV). Picture and sound quality are more than acceptable. Picture is better than on our famous-name bedroom TV, which we bought for 10x the price a few short years ago. Cons: Just one, so far. Someone else gave this a single star rating because they could not activate the star (*) option on streaming services to customize the picture settings. I too had this problem, until I added a device (PS3) to an HDMI input and found that I could bring up the option menu on this new input. I then went back to streaming and was pleased to see that the * option now works! Apparently Insignia is not aware of this. I opted for the 2-year service option for around $30, as I have some concerns about long-term performance. Very happy for now.

They are always there available, helpful and informative on issues that arise. I am lucky that I haven't had to use them too often but they are good at what they do.

Geek squad protection plan is a great investment for expensive TVs well worth the money

I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

Always get the protection. You know what they say No glove no love.

Awesome protection plan for all electronics! Highly recommend!

Good protection plan for TV. They will fix any problems with your Tv or replace it!