Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 752 Showing 15,021-15,040 of 30,816 reviews
  • Rated 5 out of 5 stars

    Repeat user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have excellent experience with the Geek Squad. I called them on our new tv when we had an issue using Netflix. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    . Important to use this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend. Important to use this service and have peace of mind with all the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can happen! Love having this security that it'll be fixed or replaced. Specially for the price you pay for these things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have coverage for appliances and all electrical devices because replacing them can be expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keek squad assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent and rapid service. Have had this service for years without and problems or complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so if anything happened to the tv it wouldn’t be gone for good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my devices protected by the Geek squad and find the service to be very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect protect protect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans from BB are really the best. I hope it stays this way.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind words! We really appreciate it. We're happy to hear you like the protection plans and look forward to keeping your products protected. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    GEEKIE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks are the smartest when it comes to technology or tech support. I recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good really good you geeks squad if you buy it if not it well cost you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value in case the item breaks down then it wi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value in case the item breaks down then it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty would never purchase a product without geek squad support best tech team out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service plan because they coverage for 5 years seemed worth it for the TV we bought, which was a Westinghouse. We haven't had to use the plan yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Never Leave the Store Without It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection for my higher price Best Buy purchases. I like having Peace of Mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental protection on the cameras and electronics, which gives me a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchase GSP for my expensive devices. The only reason I was able to get my new TV that this plan goes with is because I had it on my old one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my purchase of the 5 year geek squad. it's nice having the peace of mind that my tv will be replaced if anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSURANCE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD INS DONT NEED IT TILL YOU DO AND YOU DONT HAVE TO LUG IT BACK TPO STORE

    I would recommend this to a friend