Customer Ratings & Reviews

The insurance agents were beyond expectations, and the all services for claim was easy, fast amd gentle

It's a good TV I like the picture but I had to get two to get one that wasn't broken I like the features of Amazon just wish the TV was built better.

I'm always impressed with the knowledge and recommendations from the Geeks!

good item , but after years now i can not use wifi and have to replaces it.

Excellent! If I need assistance they will be available. I haven’t needed them yet but in past purchases I needed them.

worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

It is a stress relief to know that the TV is covered for 5 years.

There pretty easy to get in contact with and they don’t make it difficult with their appointments like some other companies

The Geek Squad protection is one of the best if you have an issue with your product you just taken in no questions asked exchange for a new product.

Good protection plan to have for all electronic devices

I have not had to use this yet, so can't really say how it works. Glad to not have any issues requiring the extra protection. 5 stars for ease of purchase.

Best Best Buy around I love this store and the employees are nice and friendly

Was not too difficult to get the old TV looked at and the report submitted for review. The answer to replace came within a few hours. It was too expensive to have the Geek Squad just hang it on the wall so I choose to just have the delivery and haul away done as outlined in the warranty. However, I was never told that I was responsible for taking down the old TV from the wall. This caused over a 3 week delay in finding someone who could take the old one down and replace it with the new one. This cost me more money that I should not have spent other than installing the new one since I had the Warranty. This was on top of waiting over 3 months of getting this resolved due to the suspension of home visits.

It's great having the confidence of knowing my purchase is protected

they know their stuff!!!! helped to get a virus out of my laptop

Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

The price of the extended was worth it. Always love the warranty

The extra 5 years cost me $40 and I think it's completely worth it. It does not cover physical accidental damage. I bought a Samsung TV from Bestbuy and after 4 years of long use via gaming, the power supply went out, something the warranty would cover or if there's a bad HDMI cord.

Amazing! Service. Always quick and easy to file a claim.

Always recommend this you never know what could happen