Customer Ratings & Reviews

Amazing protection life saver for everyday life. Choose me for the 400

The individual Andrew, who helped me, was really concerned about my issue. Unlike his coworker, who I overheard continuously prompting him to stop trying to assist me.

Have never had to use this but appreciate i purchsed for peace of mind.

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.

Glad to have bought this coverage and service with the tv

Geek service has always been great purchase for my products

Great to have protection against any accidents! Highly recommend!!

I always purchase Geek Squad service protection when I make a qualifying purchase at Best Buy. The Geek Squad technicians are available for help at times that are convenient for my schedule, and when I need in home help, they are always courteous, professional and efficient. Big Box stores cannot match Best Buy's Geek Squad quality, so I highly recommend it for every purchase when available.

I hope to never need this service, but if I do, it is nice to know that I don't have to haul the TV in for service, it will be repaired in my own home!

Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

I alway get protect plan hasnt failed me in the past

Hope I don’t need to use it. Easy to purchase. Great

they were nice and helpfull when I ask a Q&A they expland

[Employee of bestbuy] Great piece of mind protection for my new Sony Bravia 5!

As always, easy, fast and reliable. Best investment, you never know what could go wrong with your electronics, and this makes so that you never have to worry.

Geek squad helps you rest assured when making high dollar purchases.

Still early hopefully I will not need it, time will tell

So, this is a little tricky for me. We love Geek Squad and my husband has an account as well. We had to purchase this GS Protection because we could not purchase our new TV and get the appropriate protections under my husbands account with GS. No matter how we tried to place the order under my husbands name, Best Buy could not get the full warranty to show up because my husband already had GS and it wouldn't allow the full warranty to kick in on the new TV??? So, the only way to get the full warranty was to purchase the TV in my name and also start a GS account in my name, and now we have two. Not terrible, but I think this is a little shady and there should be a workaround. Speaking with the GS reps that came out to deliver and install, they also agreed that this shouldn't have been an issue.