Customer Ratings & Reviews

Unfortunately, I am unable to attest to the current contractual services re: 2-Year Standard Geek Squad Protection. I have not used it yet. However, in the past I have never had a problem repairing or replacing products using the Geek Squad protection plans.

Great service and good assistance for any concerns

Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Like everything about it. Was able to get coverage for five years.

I purchased the monitor and it was broken as to wear you couldn’t see it until the monitor was turned on. I didn’t really need my warranty because it was a new purchase however I did my return and replacement through Geek squad and they were polite and helpful

awesome protection for large purchase plus any computer service needed at no charge

The young lady who helped me was great very service will be going back again I was very impressed with her knowledge of the products I was looking at extremely helpful and courteous

I highly recommend Geek Squad extended warranty. I have had 2 TVs fail which, were covered by the warranty. Best Buy replaced both TVs no problem. All I had to do was make the phone call; the new TV was delivered, and the old TV taken away. In fact, I upgraded the last time and just had to pay the difference.

Good and I good price for warranty and the extended

Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

This is an awesome unit was looking for something not too big this fits perfectly in my living room. Very happy IThis is a awesome unit was looking for something not too big this fits perfectly in my living room. Very happy I made this purchase. This is awesome.

The Geek Squad were amazing. I'm not an idiot! I have hooked up many systems before. But the new speakers that I could never get great sound out of them. The Squad hooked them up properly and made system easy to navigate easily between different units in the system. The TV was crisp and they did it all quickly too! It had been frustrating to have these great speakers but not be able to enjoy them as I can now. I had 6 yrs of college! You'd think I coulda figured it out!

Geek Squad techs are fantastic I have it on everything I buy from Best Buy; The Geek Squad never lets me down

The agents helped me in setting up the TV! It was my first time. Im very appreciative!

Hope to not need to use it, but peace of mind knowing I have protection in the event I do. I have used GS protection in the past and it was well worth the small up front cost.

This television is awesome. The picture and quality is outstanding. I would recommend it to anyone.

Very happy that best buy stands behind products. If anything goes wrong they work to make it right

Often and I add geek squad protection to my products. It does add another layer of comfort, knowing that I’m protected for additional length of time. Thank you Best Buy for offering this.

Some times these are a must to have these days. Bought this protection for our second dehumidifier. The first one died a few days after the factory warranty was over. You get a store credit for what you originally paid for the original so you can get a new one.

I have used in the pass! Professional/Great service