Customer Ratings & Reviews

Great Services, always responsive and handle claims with speed.

The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

I always make sure to get the Geek Squad Protection so that I am covered for any issues with any TV or Item I purchase at Best Buy

Always get this if you can, definitely worth the extra money

You absolutely MUST get a 5 year SERVICE PLAN when purchasing SAMSUNG SMART TVs because my last two TVs went in 2 years and 3 years. It's truly a NO BRAINER.

Doing its job and I think the service is good and pls keep it up

Does what it's supposed to! Been holding onto a 50lbs TV we move around all the time to point the TV from the living room to the dining room! Thing is worth every penny

Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

The warranties from the geek squad are always worth the money.

Is a very good product to protect my investments..

They have been available to me every time I have needed them!!

Easy to use when needed to use the greek squad, you also just ask simples questions too

I know people look at warranties as a way for companies to gain more money from you, but I am a BIG fan of Best Buy's warranties. For one, why would you spend hundreds of dollars on a product and not cover it? You don't buy a car and not get insurance? I've had great luck with ALL of my electronics (knock on wood) but I still don't want to risk it. If I spend hundreds of dollars on a product, its an investment that I want to make sure is covered.

2 years for only $20! Such a great deal!! Have the worst luck with tvs, so glad we got the geek squad this time around!

Very good I like it Fast delivery and good job!!!

My grandson mounted my TV on the wall. When the TV was delivered, I was shown how it operates. I'm very pleased.

Over the years I have purchased many items from Best Buy. I purchased this plan for most of them. Thankfully, I haven't had to use it on too many of the items, but it was and is a good investment. Once I had a computer that needed replacement and there were occasions when I needed tech support for an item and received the help for free. I consider it a small price to pay for insurance that, like most insurance, comes in handy if you need it.

Had to get a new tv after the other one died in less than 2 years. The installers called first, arrived on time and were very efficient. They worked well in my home. Spent time explaining all features. Synced the tv with my sound system and fire stick. AND they cleaned up after themselves. Great experience all around.

If you get a chance to take advantage of this within the first 2yrs after purchase, then you'll be golden. Sadly most electronics seemed to be programmed to fail within 24hrs after any insurance, protection, warranty, etc. have expired lol

Get the 5 Year warranty because Best buy back's it up 100 percent any problems get a new one or a different one for the same price.....