Customer Ratings & Reviews

Have not had to use yet, but have in the pay and had good success with repairing my devices

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

Simple advice from a geek squad representative helped me complete the set up on my own.

Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

i always add the extended warranty to large purchases. I had to use it on a large tv years ago and the protection helped a lot

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

I love this plan it’s really Affordable and such an amazing price

Over all good picture. Does well with gaming. Would recommend.

I'd recommend an extended warranty with any electronic device. Especially a tv or computer.

very professionally done in a timely manner its been six months and since the installation of my wall mounted 50 inch tv and no issues yet.

Haven't had any reason to contact them yet but it's nice to know im fully covered

Very good guarantee. 100% recommendations. just what i need

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

I purchased Geek Squad protection for peace of mind on my Best Buy purchases. Ive used it before, and it gives you your moneys worth for sure. Spend a little extra and get the coverage.

I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

Nice comfort knowing I've got coverage since technology changes so quickly.