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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30327 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 30,327 reviews
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan! Couldn’t be happier with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not leave the store w/o it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second TV I have purchased within the past few months. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranties are great anything we buy we purchase it. Has saved us more money than they cost times 10. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have this service to play it safe when buying expensive items. Better than most other services that have been coming out recently. Highly recommended to pick this one up just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you BestBuy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of me 4.5 yrs in when my Tv started to go out ! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of geek squad.. 5 years! Havent need to call the squad, but good to know I can if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DON'T FORGET TO PROTECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase "Geek Squad Protection". The service has always been top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have security on your products. The price was good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing crew, plenty of knowledge about the products, excellent job

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The warranty is very good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal especially when you are an employee it’s a steal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use this plan, but i have used it on previous TV's. I was able to walk in with a dead tv and walk out with a new tv during those experiences. Not cheap, but good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Be Caught Flatfooted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t be caught without the Geek Squad Protection Plan on all of my eligible Best Buy purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service didn’t take long at all to get the extended warranty really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV, must have a protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad was professional

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and very helpful as always. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with Geek Squad protection on our purchases

    I would recommend this to a friend