Customer Ratings & Reviews

Geek squad provides me with the protection I need if I have any problems with my product after the store warranty expires.

Agent was on-time & efficient. Mounted my TV & Stand .

I had purchased two of these. Very reasonably priced. No problems. lots of use, and I'm covered.

good to know if something goes wrong with my product I can get help

I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

Very good and I referred to everybody I know and y’all are very good

seemed like a great deal to extend the warranty. Haven't needed to use it yet.

You must always have protection. I have used the geek squad protection plans on past devices and I’m glad I did because I needed something fixed and replaced.

Geek Squad Protection was reasonably priced and now I can really enjoy my TV knowing it is protected for 5 years.

Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

Agents came to pickup tv and installed replacement in no time.

Based on everything I've read, this is the most comprehensive protection plan one can find. I'm concerned about long-term durability of my new LG OLED and this plan covers everything I'm concerned about.

I get some one to do it for me and it was well done

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

Geek squad installed my tv & extra components. They made sure I understood how to operate the smart tv functions.

It is good to know that our tv is covered if there is a problem and they come to us.

The Geek squad technician really knew his job. He helped us with getting a replacement

Every time I have to call the Geek Squad on a warranty issue I have a hassle. When my Sony TV died after only two years, I was told I would only be given current market value of $1080 for my $1700 TV. Also, that I would not get delivery and installation and as usual I was told I am out of the service area (even though that doesn’t seem to matter when they are selling you the TV and warranty). Lucky for me the store manager agreed that this was ridiculous and got me a replacement TV of equal value and had it delivered and installed. It’s too bad I can’t devide my review into two parts. 1 Star for the terrible Geek Squad phone customer service and five stars for the store manager!