Customer Ratings & Reviews

Only place i buy my electronics.. just make sure to get the warranty

They friendly and were very good about trying to help, but had to send off the tv anyway. Getting the appointment with them wasn't an easy task though

It is worth buying the extended warranty. Several times it has paid off by replacing an item.

TV got here safe and sound without any breaks in the display.

Solid and straight forward warranty. Cant go wrong with coverage

Ordered TV online and was ready to pick up not long after. Wish it could have been delivered but my area is out of range. Great and fast service. Greensboro. Helped load TV.

I buy the geek squad warranty when it makes the most sense, usually when I spend a significant amount of money, and the manufacturer warranty is only one year.

I AM SO HAPPY WITH THE NEW TV. THE GEEK SQUAD WENT ABOVE AND BEYOND SETTING UP THE EQUIPMENT. I AM VERY HAPPY WITH THEM AND WOULD RECCOMENT THEM TO EVERYONE. I WILL ALWYS SHOP AT BEST BUY.

I bought this extended warranty for a tv that I purchsed for my father. Good piece of mind knowing that he has a 5 year warranty instead of one year that the manufacturer gives you.

The 2-Year Standard Geek Squad Protection is a very important addition to any appliance or electronic purchase you make at Best Buy. It gives you the added confidence that should any problem arise with the item, you know that the Best But Geek Squad team is there to assist & rectify any problem with your product. It is a very good addition to any purchase you make both for yourself or for items purchased as gifts.

I am pleased with the service and support that I received from Best Buy geek squad and their customer support service….

These warranties are excellent as they are serviced by geek squad which is part of best buy, not a third party which might not respond

Fast and quick at getting me set up and working! Everyone is helpful and knowledgeable to answer your questions. Highly recommend!

Great for peace of mind, doesn't cover physical damage, wish there was an option for damage coverage on tvs at Best Buy

Haven’t had to use it yet but it gives me a peace of mind knowing my product will be taken care of.

Havent needed this for anything i own but im definitely glad i have them as potential help for when and if s problem arises. Either way i have used them for non purchased items and they always do great work. Id definitely use them for electronics in the future anytime

This agent mounted my TV and connected perfectly.

One of the best things I love about Best buy is their protection plan. They are great

THIS IS NOT A GEEK SQUAD REVIEW!!! THEY DID NOT INSTALL. After I found where the A/C in was (never even addressed in the install sheet), the TV has a great picture and almost everything seems to work just fine. The extras are super. The only negative thing is that (unless there is more hidden information) when I plug in the "Audio Out" to another device, it bypasses the TV's sound. I didn't downgrade the rating, but if not something I can fix, doesn't detract form the overall score for the unit.

Worth it especially since appliances are but built to last anymore