Customer Ratings & Reviews

Bought this warranty for our TV. Thankfully we haven't used it yet but we have it if we do.

Low price good product, I wil recommend it when you buy your products

Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

I have not needed them but they have been there for any questions i have.

3 years later and the TV and apps work just fine. The remote works fine, the color still shows clearly and the updates are easy just like a phone update.

Good protection plan, easy to setup and overall a good plan.

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

A must have for your tv definitely a good piece of mind.

So far so good but again you have to have patients with the geek squad, they will meet your need, but they take too long.

I will always get on and love the store i will return back

Absolutely get an extended warranty. If you don’t have an issue great, but you loose if you don’t have a warranty and your basic warranty is up, you’re out. You will get credit back and don’t have to deal with OEM, shipping, etc. Just do the warranty and get no hassle Best Buy return the same day, unless it’s a TV then you have to go thru their service center but still bought another warranty with the next TV.

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

Never buy electronics without buying the ertra warranty. If something is going to happen to any piece of electronic equipment that you buy and you dont have the warrenty, you just wasted your money on the product

Great service, great tv for the price, picture quality is bright and clear

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

The techs are great polite knowledgeable the ins is well worth it as these days nothing last 5 years or longer so your gonna use it well worth the money and peace of mind would definitely recommend the geek sqaud

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

excelent service qickly and eficient y recomend to a friends