Customer Ratings & Reviews

i like having additional protection plan thank you again my first roku tv came with a cracked screen & geek came out & replace in one week

Great display and service! cannot live without! LOve it!

I got this in case I need it. The reason for my purchasing this was that the reputation of Bes Buy for repairing items is unmatched

Geek squad is always there when I need assistance.

I purchase care plan with all tv purchases. Had a name brand tv break after 16 months. Some say it's a waste but plan saved me once. Bestbuy could not get same tv but did uptake size without issue

I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

Nothing bad to say since the product was great. So thats a good review.

This was an amazing choice of a purchase no regrets.

We are pleased with Best Buy and Geek Squad support. This was an automatic renewal, which we hope to use as little as possible :-)

Amazing way to protect your investment for 5 years

The Geek Squad always knows how to provide an absolutely marvelous service. They are always so friendly, professional and they get the job done!!!

Geek squad always helpful! Had dead pixel on my new TV and they saved the day

Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

I havent had to use it yet but I have my faith in the service

so far i havent a need to use it but it give me a lot of piece of mind

If you buy anything electronic, you should think about getting this service. They are very knowledgeable and helpful whenever I have an issue.

I always make sure to purchase insurance on all of my Best Buy purchases. They make sure to always offer it on check out which is always nice. I would definitely recommend to everyone to have.

I never ended up having to use this, but from what it offers it’s definitely good to have as an extra layer of protection.

Great TV! Light weight and color resolution is amazing