Customer Ratings & Reviews

I always get Geek Squad protection for my electronics and tech. It is worth it. Pro rate alse comes with it usually.

we purchased a new Samsung TV, and decided that a protection plan was a good idea, so that we dont have to worry about sending a huge tv back to Manfacture. Best Buy will handle if a problem arises.

Reasonable price on the 5 year plan especially with the total tech support for further reduction. Always good service on phone for repair

Some agents are helpful some are just ignorant, i had to deal with few of them for my 1 transaction, over all was okay service.

Excellent tv for the price i watch a lot of netflix and hulu

Its a very good tv to watch netflix or good gaming

As I have said before, get the protection plan! Huge convenience factor if you need it! Best Buy. And great geek squad service!

Haven’t had to use it yet cause the TV is working perfectly

Agents were very helpful getting my desk top and lap top TV's set up and all mall ware removed.

It was great, got my Tv replaced no problems. Sad i had to use it but overall it was fine. Got an even better TV in my opinion

Got this for a tv we bought our granddaughter at college so if anything goes wrong she can simply take back to Best Buy no problem.

I haven't had to use this service, so it is kind of hard to review. But, for peace of mind, it is good.

Excellent! very helpful and very knowledgeable with the products. Highly recommended!

I like getting bestbuy warranty plans you never know when your going to need it. Never had any problems with bestbuy warranty bestbuy will fix, repair or give you your money back.

The protection plan always makes me feel safe about buying a product. Easy to work with and great value for the money.

I had a very customer friendly Best Buy sales associate

Great price for since the tv wasn’t that expensive so went ahead and purchased it. Hopefully I don’t ever need to use it though

This is one of the main reasons I purchase all my electronics and appliances in Best Buy. They have the best extended warranty ever!

Easiest warranty company to deal with hands down. We had an issue with our old tv, they were very polite, and didn't waste any time.

helped us with everything install set up and explaining