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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1021 Showing 20,401-20,420 of 30,848 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the backup for my warranty on this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to get the protection. Easy to use when something is broken

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorta worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ant died behind my screen (darn you, nature!). An agent came in a day or two and assessed the problem. Soon after a team came and took the old tv and replaced it. Due to the age of my TV, Samsung no longer makes them. The team did not set up the new tv, but I'm ok with it. The downside is that my original TV was replaced with one that was worth half the price. While the picture quality is good, its not equivalent to what I originally purchased. My current TV may be the last one I use an extended warranty for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    left device with the geek squad and it was fix and it was fixed on the date I was told great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get new TV because they didn't make replacement parts at no cost. PAID FOR IT SELF 7 TIMES OVER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeekin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my computer and show me how to diagnose some the issues on my laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can only use once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 5 year protection tv broke after 6 months, when i exchanged i had to buy all new protection so 5 years was a waste of money wouldn't refund difference of 5 years and 2 years even though i didnt make it 1 year on my other tv. Exchange was easy except had to bring in tv myself, do 2 year plan 5 years isnt worth it, if it makes it 2 years youll get 5 years out of it. [For tvs]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS buy with a warranty...You never know what might go wrong....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but great things to say about geek squad!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped us decide what to pick for our use. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet I hope they dont give me the run around when I need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it my seem costly, but my tv went out and they honored it. it is a gamble, but it puts you in the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great response to support questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support team has been very responsive to all questions during setup and configurations of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is effective and reasonably priced. Always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use. It’s nice having the piece of mind thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service highly recommended cant go wrong with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is a must! I get it on all of my products and I've always been satisfied with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so they will replace your tv if anything goes wrong with it!!! Absolutely worth every penny why chance it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a fair fee for have a extended warranty for 2 years, excellent covergae, i hope dont need it after the 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for sure will always buy this on a product

    I would recommend this to a friend