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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30800 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 30,800 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money was able to get my broken tv replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV for Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old TCL that had its power supply randomly get destroyed. This model is a major upgrade in picture, and I haven't noticed the same spy chips from my previous TCL. Totally recommended as it's comparable to TV's 3x its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Geek Squad support. What can I really say other than they will help you. I got this as a way of extending the warranty on my new TV. Really this is a peace of mind service. Just payit once and then you're guaranteed 5 years of service on your purchase. It's just one less thing to worry about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for protection as my last tv was done after a ppwer outtage at the 3 year mark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is FABULOUS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've have received nothing but fabulous service from the Geek Squad. I highly suggest them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never buy a service plan but I did with the purchase of my new television. It's for "just in case". Hopefully I will never need to use it and if I do it was worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad in the past Always received courteous respectful knowledgeable service Any issues that I have had were always resolved to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television protection coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan, but it's coverage is robust and puts my worries at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad plan and I always make sure to buy from Best Buy in order to get the plan! Very easy to work with so far. I had a two year warranty on my fancy coffee maker, and when it broke. They literally refunded me right away to purchase another one. I bought this plan for my dishwasher as well, and for my three 70" TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cindy! Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic! I think this is a great tv! Works well and the picture is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are NO electronics purchased in my household without a Geek Squad protection. I have never been disappointed in the quality of service for ANY needs. There are NO stupid questions - they answer them and walk you through issues if possible. If not, they make an appointment for you to take you item in (or come to the house if necessary) to resolve the issue. Definitely worth the price...foolish not to add it to any large item you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to my home to see if there was a problem with my television. As well they came out to my home to help me find a replacement tv and delivered my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have some protection and help in case anythign happens. Geek Squad are a massive help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pura Calidad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems with my TV.. yet but if I do I will love to see what it covers I’m sure it’s very worth it you never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend geek squad protection its the best they always take care of me good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister bought this tv and she bought a protection plan, she had no probloms with the tv but one time when she needed help they helped her with no hasstle

    I would recommend this to a friend