Customer Ratings & Reviews

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

You cant beat the picture quality and the user friendliness for the price

I bought a protection plan for a previous TV. When it started acting up, I called, they came, they replaced. It was awesome. No problems, no runaround. Got a credit for full purchase price as they were unable to fix and I got a new TV and another protection plan.

TV has worked great. We set it up quickly on arrival day and have been using it with no problems since. We use it as a bedroom TV and volume is VERY loud only at 5-15 (there are little times we go over 15). Very satisfied with the TV, would definitely recommend it.

Love love love this tv!!! For the price, and quality, its really a steal!

This is a great plan and is definitely worth the money. My last TV died after two and a half years and it was replaced for only $10 more because it could not be repaired. GET THIS PLAN WHEN YOU GET ANOTHER TV, YOU WILL NOT BE DISAPPOINTED!!!

I have a very high level of peace-of-mind knowing my item is covered by the Geek Squad!

The gave me a refund for the prior tv that stopped working. Got a better one. Communication could have been better, the tracking and phone service was not the best. Had to go to the store

You can’t go wrong with Best Buy protection plans, the peace of mind is worth it !!

Hopefully I don't have to use it but am covered if I do

Always great help when something goes wrong and easier fixing than by myself lol

I've used this type of protection on products I've purchased in the past, and it was helpful to have it in place when needed. Fortunately, I have not used this very often, and I hope I do not need to for this most recent purchase. I'm giving it 5 stars based on ease of use for past products I've owned that needed replacement, repair, or a quick tweak at the store.

Thankfully I haven't had to use this service as of yet, but there's nothing like that piece of mind should anything malfunction. I purchased this protection plan for a Smart TV purchase, and would recommend anyone making a high end purchase to get this protection plan. It only cost a few bucks extra and could really help should anything happen to your tech equipment.

Haven’t had to use this yet and the tv is holding up just fine. But it’s in a young child’s room so the cost for peace of mind that whatever is broken can be fixed makes the value worth it.

I always buy warranty on electronic. Doing so will give you peace in mind.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

Always buy the warranty with electronics. I regret buying this Roku tv and will buy a better brand next time.

It's great to know that I have a service plan in case something goes wrong.

I've thankfully only had to use the protection plan a few times, but the service and resolutions were always satisfactory. I wouldn't get for cheap items, but anything over $500 is definitely worth it! I buy many items from best buy, and always get the protection plan for major items.

The picture quality is out of this world. Its colorful and crisp